![]() ![]() If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Eventually, the company replaced its old system with several Egemin tugger AGVs from Dematic North America. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. pretty sure they will say the tab is missing and deny that warranty claim too, because, after all, what am I going to do, spend more money on a lawyer and sue them from Virginia in Texas? No, of course I won't, and they know that, but I have already canceled an engine that was on order with them, and I will NEVER do business with them again, and I will make it a priority to negatively review them on every single review site I can find hopefully saving others from being conned and cheated by this company.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. When I inquired about sending them another pic of the tab, they said it wasn't necessary and that they would inspect it once they received the defective engine. Also, the oil is not mixing with the water anymore since the replacement engine was installed, so how is it not the engine? Furthermore, on another engine, we uploaded pictures of perfectly intact heat tabs, and their reply was that the heat tab is missing, but they will cover the engine under their "no fault" warranty. We explained that there is no way for the oil to mix with the water other than internal engine/head/gasket failure (the vehicle is not equipped with an oil cooler) and asked how they proposed the oil got into the water their response was, "I don't know you, you tell me." in a smart tone of voice implying we had sabotaged the engine, which is ridiculous because we lose money at their warranty labor hours and rate of pay. They have denied the labor claim saying that they find nothing wrong with the engine. On one of the engines that the oil is mixing with the water, we sent pictures of the milky mess coming out of the radiator and coolant jug and of a failed combustion gas test. The last 4 engines have had internal failure, oil mixing with water, and oil leakage from the rear main seal, which comes pre-installed in the engine. My professional shop has installed approximately 20 of their rebuilt engine and transmission assemblies. The manufacturer still shipped a replacement engine free of any charge to ****** along with the freight both ways even though no manufacturing defects were found and this only carries manufacturing defect warranty coverage. There are other outside influences that can cause vibration such as vacuum issues, motor mount issues, transmission mount issues, harmonic balancer and flywheel/flexplate issues. Compression was good across the board, oil pressure was good, torque to turn was in spec as well. ![]() The manufacturer sim tested this engine at final assembly and had no issue with any vibration. The manufacturer has confirmed the correct crankshaft for internally balanced applications was installed in this engine. 3.8L Mustang engines were externally balanced through 2000 and then internally balanced starting in 2001. Under a no fault warranty the labor would've still been covered even though the manufacturer determined there was not any manufacturing defects with the long block engine assembly. The distributor ****** purchased this through offers a couple different no fault warranty options which must've been declined by ******. This engine was purchased with a manufacturing defect only warranty coverage. ![]()
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